KT
Ker T

1 reviews | Active since Nov 2017

10 Nov 2017, 10:23

Outsurance are rogues

I have a damaged home due to the storm. They made me wait over a month and still have no feedback. I had 2 assessors coming through they are highly confused really dont know what they are doing. I my home is leaking water have a fence thats collapsing paying for insurance for no reason

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Replies (1)
OUTsurance
OUTsurance's reply17 Nov 2017, 13:24
Official

Good day,

Thank you for bringing this matter to our attention. Qaasim our assessing manager contacted you to apologize for the delay. He has been in contact with you since you initially informed us of your unhappiness. Qaasim has confirmed that due to the weather the service provider will be attending to the work on Monday.

Sorry for the delay and the inconvenience caused.

Thanks, Kelvin