Outsurance are not as legit as they claim to be!

Item: OUTsurance
Rating: 1
Author: Nasreen R

I am annoyed by the **** adverti*****t. I am 27 years old and I see on television, women over 50 years or so with a ridiculously low premium for maximum cover! I am angry and I feel conned by them!

I am paying close to R300 for R250 000 life cover, where they advertise older women paying R50 more for R2 000 000 life cover?! where is the fairness in that?!

I am extremely angry and disappointed!

Helpful (0)

Replies (2)

Nasreen R's updateReviewer Update

24 Jul 2018, 14:06

A woman named Tina Van Wyk who works for Outsurance just called me and helped me thoroughly, this is the fastest and most effective response I have ever received in my life post a hello peter complaint. I am very impressed and happy with my new premium and my discounted car insurance, I will in future, recommend them again. Thank you so much.

Nasreen R's update24 Jul 2018, 14:06

Reviewer Update

OUTsurance's replyOfficial

24 Jul 2018, 14:32

Hello Nasraz

Thank you for your feedback and allowing us the opportunity to discuss your concerns.

Our client care manager, Tina contacted you. She confirmed the premium you are currently paying is correct based on the information you provided us while posing the relevant underwriting questions at quote stage. She also pointed out you opted for the optional bonus on your cover.

Thank you for your understanding and accepting our explanation.

Regards

Dinky

OUTsurance's reply24 Jul 2018, 14:32

Official

Hello Nasraz

Thank you for your feedback and allowing us the opportunity to discuss your concerns.

Thank you for your understanding and accepting our explanation.

Regards

Dinky