WA
Wesley A
1 reviews | Active since Jun 2013
31 Jan 2019, 13:37
Outsurance are *********, beware!
All i can say is that outsurance are *********. When it comes to renewal increases beware. Mine relates specifically to building insurance.
I got an increase letter saying that my premiums are going from R501.89 to R759.79. This is a 51.1% increase in cover. Whereas my building cover only increased by 8%.
I phoned in to cancel and they couldn't do anything about this, it is just the way it is and that is the price you have to pay.
Just note it may be reasonably priced now but come renewal time they will ***** you!
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Replies (1)OUTsurance's replyOfficial
04 Feb 2019, 13:20Hello appledog
Thank you for your feedback, which we do admit, is most concerning.
Our client care manager, Tumi was in touch with you and will provide you with feedback as the matter was referred to our actuarial department.
We are truly sorry this matter was not referred for you right away.
Regards
OUTsurance
Thank you for your feedback, which we do admit, is most concerning.
Our client care manager, Tumi was in touch with you and will provide you with feedback as the matter was referred to our actuarial department.
We are truly sorry this matter was not referred for you right away.
Regards
OUTsurance
OUTsurance's reply04 Feb 2019, 13:20
Official
Hello appledog
Thank you for your feedback, which we do admit, is most concerning.
Our client care manager, Tumi was in touch with you and will provide you with feedback as the matter was referred to our actuarial department.
We are truly sorry this matter was not referred for you right away.
Regards
OUTsurance
Thank you for your feedback, which we do admit, is most concerning.
Our client care manager, Tumi was in touch with you and will provide you with feedback as the matter was referred to our actuarial department.
We are truly sorry this matter was not referred for you right away.
Regards
OUTsurance
