ND
Norman D
1 reviews | Active since Nov 2017
02 Jun 2021, 08:32
Outsurance App doesn’t work!
I went on Outsurance app a week ago and referred a friend who needs insurance. He’s heard nothing to date, but I’ve had 3 phone calls from them? Not good enough. He’s now uninsured! Not a good advert for them!
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Replies (1)
OUTsurance's replyOfficial
03 Jun 2021, 13:41Hello Norman Dorrington
We appreciate your feedback.
It is imperative that our app and other communication channels operate effectively.
Your feedback was escalated to our digital team who confirmed the referral did channel through correctly.
Your friend has since received our quote, but our client care manager will contact you and provide you with feedback as to what caused the delay.
Regards
OUTsurance
We appreciate your feedback.
It is imperative that our app and other communication channels operate effectively.
Your feedback was escalated to our digital team who confirmed the referral did channel through correctly.
Your friend has since received our quote, but our client care manager will contact you and provide you with feedback as to what caused the delay.
Regards
OUTsurance
Best regards,
OUTsurance's reply03 Jun 2021, 13:41
Official
Hello Norman Dorrington
We appreciate your feedback.
It is imperative that our app and other communication channels operate effectively.
Your feedback was escalated to our digital team who confirmed the referral did channel through correctly.
Your friend has since received our quote, but our client care manager will contact you and provide you with feedback as to what caused the delay.
Regards
OUTsurance
We appreciate your feedback.
It is imperative that our app and other communication channels operate effectively.
Your feedback was escalated to our digital team who confirmed the referral did channel through correctly.
Your friend has since received our quote, but our client care manager will contact you and provide you with feedback as to what caused the delay.
Regards
OUTsurance
Best regards,