DM
Denise M
1 reviews | Active since Dec 2023
02 Jun 2025, 20:29
OUTsurance and their suppliers
My daughter met in an accident on the 2 May till this day the vehicle has not been repaired. They sent it to a panel beater name Olympic and when I called there to enquire I spoke to a lady by the name of Nadia who was so rude I refused to call there again, how does OUTsurance source there suppliers, and when will the vehicle be repaired. So disappointed
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
20 Jun 2025, 16:39Good day Denise,
We would like to again apologise for the disappointing experience.
Our client liaison advisor contacted you after establishing that your concerns and mentioned delays were valid.
We have addressed this with our service provider and can confirm that you collected your vehicle soon after and were happy with the repairs.
Regards,
The OUTsurance Team
We would like to again apologise for the disappointing experience.
Our client liaison advisor contacted you after establishing that your concerns and mentioned delays were valid.
We have addressed this with our service provider and can confirm that you collected your vehicle soon after and were happy with the repairs.
Regards,
The OUTsurance Team
OUTsurance's reply20 Jun 2025, 16:39
Official
Good day Denise,
We would like to again apologise for the disappointing experience.
Our client liaison advisor contacted you after establishing that your concerns and mentioned delays were valid.
We have addressed this with our service provider and can confirm that you collected your vehicle soon after and were happy with the repairs.
Regards,
The OUTsurance Team
We would like to again apologise for the disappointing experience.
Our client liaison advisor contacted you after establishing that your concerns and mentioned delays were valid.
We have addressed this with our service provider and can confirm that you collected your vehicle soon after and were happy with the repairs.
Regards,
The OUTsurance Team