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Phophi M
1 reviews | Active since Jan 2020
30 Jan 2020, 19:17
Outsurance and their client are trying to ***** me......
Outsurance and their client are trying to ***** me, just a small scratch their client gave me a quotation of R9979.00 and I asked him to do my own quotation he then took me from pillar to post. after some month Outsurance sent me his claim form and assessment report that now cost R10318.59 only to find out that client included damages that are not related to my incident. outsurance has been harassing me and forcing me to pay the bill I disputed.
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Replies (3)
OUTsurance's replyOfficial
05 Feb 2020, 14:36 Good day Phophi,
Thank you for notifying us. We will always ensure we do the right thing and treat all clients fairly.
Rabi our legal manager contacted you to address your concerns and to discuss the merits of the claim in detail. Rabi went through the assessment report in detail with you.
We do apologise for the disappointment.
Regards,
OUTsurance
Thank you for notifying us. We will always ensure we do the right thing and treat all clients fairly.
Rabi our legal manager contacted you to address your concerns and to discuss the merits of the claim in detail. Rabi went through the assessment report in detail with you.
We do apologise for the disappointment.
Regards,
OUTsurance
OUTsurance's reply05 Feb 2020, 14:36
Official
Good day Phophi,
Thank you for notifying us. We will always ensure we do the right thing and treat all clients fairly.
Rabi our legal manager contacted you to address your concerns and to discuss the merits of the claim in detail. Rabi went through the assessment report in detail with you.
We do apologise for the disappointment.
Regards,
OUTsurance
Thank you for notifying us. We will always ensure we do the right thing and treat all clients fairly.
Rabi our legal manager contacted you to address your concerns and to discuss the merits of the claim in detail. Rabi went through the assessment report in detail with you.
We do apologise for the disappointment.
Regards,
OUTsurance
PM
Phophi M's updateReviewer Update
05 Feb 2020, 16:09Noooooooo, your manager is lying he did not explain. He said he will get someone to help me????????♀️
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Phophi M's update05 Feb 2020, 16:09
Reviewer Update
Noooooooo, your manager is lying he did not explain. He said he will get someone to help me????????♀️
OUTsurance's replyOfficial
10 Feb 2020, 15:25Good day Phophi,
We can confirm that Donna our attorney has been in contact with you to discuss the matter in detail.
Regards,
OUTsurance
We can confirm that Donna our attorney has been in contact with you to discuss the matter in detail.
Regards,
OUTsurance
OUTsurance's reply10 Feb 2020, 15:25
Official
Good day Phophi,
We can confirm that Donna our attorney has been in contact with you to discuss the matter in detail.
Regards,
OUTsurance
We can confirm that Donna our attorney has been in contact with you to discuss the matter in detail.
Regards,
OUTsurance