Outsurance **** and pathetic

Hi, i would like to complain about these ********* and ****** that are called outsurance, i guess i'm not soo surprised at these dirt stunts they are pulling after they made that ****** fathers day Ad and weren't apologetic. One of their client hit and damaged my car on the 30th of June (Claim ***) now these hypocrites are taking their client side and pinning my driver to be on the wrong, they even refuse to issue me with a case number all they say is that we need to provide proof of cctv footage for same. how can one pull a footage when there was loadshedding? instead they assign junior and unprofessional call centre agents to write me a copy and paste response that is arrogant and weak. my car has since been out of work following that incident and all they do is lie and make excuses instead of taking the responsibility.