LN
Letitia N
1 reviews | Active since Nov 2012
23 Nov 2020, 11:49
Outsurance and 3rd party claim
So I had an accident with my husbands car. Now as a third party claim from the other person involved they want to claim the money from my insurance??? I am with another insurer. My insurer is saying Outsurance must pay the 3rd party claim. On Thursday I phoned and was told that they will phone me back. Its Monday and no call has been received. I am not sure if they know what they are doing!
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OUTsurance's replyOfficial
25 Nov 2020, 12:30Good day, Letitia,
We were very concerned with your feedback and immediately escalated the matter for urgent attention.
Lesego our legal manager contacted you to apologise for the lack of feedback and she advised you that we will keep you up to date with the recovery process.
Thank you for giving us the opportunity to look into the matter.
Regards,
OUTsurance
We were very concerned with your feedback and immediately escalated the matter for urgent attention.
Lesego our legal manager contacted you to apologise for the lack of feedback and she advised you that we will keep you up to date with the recovery process.
Thank you for giving us the opportunity to look into the matter.
Regards,
OUTsurance
OUTsurance's reply25 Nov 2020, 12:30
Official
Good day, Letitia,
We were very concerned with your feedback and immediately escalated the matter for urgent attention.
Lesego our legal manager contacted you to apologise for the lack of feedback and she advised you that we will keep you up to date with the recovery process.
Thank you for giving us the opportunity to look into the matter.
Regards,
OUTsurance
We were very concerned with your feedback and immediately escalated the matter for urgent attention.
Lesego our legal manager contacted you to apologise for the lack of feedback and she advised you that we will keep you up to date with the recovery process.
Thank you for giving us the opportunity to look into the matter.
Regards,
OUTsurance