CP
Cecil P
1 reviews | Active since Jun 2012
19 May 2020, 18:56
Outsurance - An increase in premium, should be reduction
I cannot believe the cheek of Outsurance increasing my premium. Geez, annual or not. I have not claimed in donkeys years... I am so tired of these expensive Ads, probably paid by fools like me. Example one of the 3 cars insured is a 4th generation Yaris, and not one of the 4 has ever had incidents, same story with the main vehicle. I want a reduction, not an increase. Or are you taking back the couple hundred bucks for the Covid month. Aargh, time to move, after 16 years...
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Replies (1)OUTsurance's replyOfficial
20 May 2020, 10:55Hi Cecil
We understand how unwelcome an annual rerate letter at this time must be. Unfortunately the letters are generated by the system and sent automatically six weeks prior to your policy anniversary.
We escalated your concerns to our Facility Review Manager for attention and assistance. Please expect a call from them to address your concerns and assist accordingly.
Regards
OUTsurance
We understand how unwelcome an annual rerate letter at this time must be. Unfortunately the letters are generated by the system and sent automatically six weeks prior to your policy anniversary.
We escalated your concerns to our Facility Review Manager for attention and assistance. Please expect a call from them to address your concerns and assist accordingly.
Regards
OUTsurance
OUTsurance's reply20 May 2020, 10:55
Official
Hi Cecil
We understand how unwelcome an annual rerate letter at this time must be. Unfortunately the letters are generated by the system and sent automatically six weeks prior to your policy anniversary.
We escalated your concerns to our Facility Review Manager for attention and assistance. Please expect a call from them to address your concerns and assist accordingly.
Regards
OUTsurance
We understand how unwelcome an annual rerate letter at this time must be. Unfortunately the letters are generated by the system and sent automatically six weeks prior to your policy anniversary.
We escalated your concerns to our Facility Review Manager for attention and assistance. Please expect a call from them to address your concerns and assist accordingly.
Regards
OUTsurance
