LR
Lucky R

1 reviews | Active since Jul 2011

26 Oct 2016, 11:36

Outsurance adverti*****t misleading the public

<p>I recently called Outsurance for a car insurance and house contents quote. The guy (his name is Raldo) gave me a quote that is R500 more than my current premiums. He tried to bring it down but still he coudn't beat my current premium. I am suprised because he did not mention that I can claim the R400 / R800 as they claim in their adverti*****ts. They must stop their misleading adverti*****t. I am currently following a process to report them to the Advertising Authorities because they are not genuine. If it is too good to be true, then it is.</p>

0
Replies (2)
OUTsurance
OUTsurance's reply27 Oct 2016, 13:31
Official

Dear Lucky,

We note your disappointment and we are sorry to see we could not offer you a saving on your existing insurance. Our sales management team has since been in contact and confirmed he forward you the link for the R400 promotion. Once you attached all your documents to the link our promotions team will assist with the like for like comparison and provide you with further feedback.

Kind regards,

Alet

OUTsurance
OUTsurance's reply07 Nov 2016, 10:06
Official

Dear Lucky

Thanks so much for the feedback :-) Hope you have a great week!

Regards

Alet