AJ
Anthony J

1 reviews | Active since Aug 2018

27 Aug 2018, 14:12

Outsurance accuse client for lying !!!

They lucky to even get a 1 star if I could put it into negative I would !!!

So I was on my way home 3am in the morning coming from my mom's place from playing video games as she has uncapped Wi-Fi, we got involved in an accident after a whole process with the police and getting the report and statements done we call the insurance to sort out our claims! Now this is where I lost my ****!!! They call my girlfriend saying oh we lying we had an accident before that do they want a ping of our cellphone locations and a bank statement to see if we never went out drinking!!! So now I get accused for lying now what happens when I prove them wrong? I am a mature male I don't go partying anymore I'm 25 I chill at home I don't drink cops were there to prove we had no alcohol in our system at all!!! But the fact that they accuse me for lying what can be done after I prove we arnt lying ?

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Replies (1)
OUTsurance
OUTsurance's reply29 Aug 2018, 12:32
Official

Hello Antzjudge

Your feedback is naturally concerning and the matter was immediately escalated after we received the complaint.

You have been contacted by our assessing manager who will provide further feedback to our client once we have obtained all relevant information and audited the relevant calls.

Regards

Dinky

Best regards,