cH
craig H

1 reviews | Active since May 2020

26 May 2020, 11:50

Outsurance abuse of telemarketing and flouting of privacy legislation

Unsolicited marketing has become harassment. this started with an SMS from Moses Hlati of Outsurance claiming i requested a quote (absolutely not true) and i rep**** stop. since then i have been bombarded with calls despite demand to remove me from the data base and STOP! more than 20 calls in the last few days. this is a company that will never get my business, my company's business or any of my an absolute disgrace.

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Replies (4)
OUTsurance
OUTsurance's reply26 May 2020, 12:16
Official
Good day Craig,

Our intention was certainly not to inundate you with calls so what you have described is worrying.

We will investigate this and address accordingly. Rest assured we will place your number on our do not call list.

We sincerely apologise for inundating you with calls.

Regards,
OUTsurance
cH
craig H's update26 May 2020, 13:48
Reviewer Update
so much for the assurances, I am still receiving calls. (another 2 in the last hour)
does this matter have to escalate before your company stops!


cH
craig H's update27 May 2020, 09:30
Reviewer Update
Outsurance, an absolute disgrace!
its appalling, i'm am still receiving calls despite following all reasonable steps to stop the telemarket abuse, assurance of investigating and "taking me off your call list" why are the calls continuing.
This has become deeply concerning, the situation is escalating and i am concerned as to your company's intention.
there is no possible commercial reason to continually bombard an individual with unsolicited and unwelcome calls, i can only presume it is meant to intimidate and aggravate.
Stop! i have no interest in your company's services now or in the future.


OUTsurance
OUTsurance's reply28 May 2020, 10:40
Official
Our IT team has confirmed your number has been placed on our do not call list.

We do apologise for the calls you received after our response to you.

Regards,
OUTsurance