OUTSURANCE - A TOTAL ******* - ****************

OT***3 - An insurance company that uses a Naedo system like you are paying off some debt. What an awful experience having to deal Outsurance. The policy was meant to cancel after 2 unmet premiums as stated in their policy wording which was in October 2022 , to date attempts have been made to debit the account even after the policy was officially cancelled. Made a call on the 17th January and spoke to Wandile Mchunu who was in the middle of the call surprised why the policy did not cancel automatically and debit attempts are still made, who in turn assured me that he has stopped the debit from running in my account. If a consultant that works for the company cannot provide you with answers , where does one get the help from. My account is in the negative with all these attempts and the bank charging unmet fees. Today alone , I've had 3 attempts , 11:43am , 14:25pm and 15:26pm and these happen on a daily. I need someone to call me and further stop these and I need to be refunded for the fees charged for all the unmet attempt. Can someone who has higher authority handle this and also listen to that voice recording between myself and Wandile Mchunu as this was also mentioned in the call. I need my money back.