SP
Sunil P
1 reviews | Active since Jun 2014
08 May 2022, 20:48
Outsurance a Ripp off
Well I am a accountant and communication is crutial and due to having a disability. My main source of income id through communication. I have layed a claim for my cell that is damaged claim no.***. I am waiting for 2 months for the phone go be replaced but nothing to date. I am loding calls and hit a barrier talking to the consultant. I even asked to speak to senior msnagement and still wait.
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
13 May 2022, 09:57Good day Sunil,
We fully understand your concern and frustration. We don't blame you for sharing your unhappiness.
Zee from our client liaison team has been in contact with you. He has advised you that the service provider don't have stock and unfortunately this wasn't communicated to you. Zee will keep you up to date and once the service provider has stock, Zee will advise you.
You have our sincere apologies for the inconvenience you are suffering as a result.
Regards,
OUTsurance
We fully understand your concern and frustration. We don't blame you for sharing your unhappiness.
Zee from our client liaison team has been in contact with you. He has advised you that the service provider don't have stock and unfortunately this wasn't communicated to you. Zee will keep you up to date and once the service provider has stock, Zee will advise you.
You have our sincere apologies for the inconvenience you are suffering as a result.
Regards,
OUTsurance
OUTsurance's reply13 May 2022, 09:57
Official
Good day Sunil,
We fully understand your concern and frustration. We don't blame you for sharing your unhappiness.
Zee from our client liaison team has been in contact with you. He has advised you that the service provider don't have stock and unfortunately this wasn't communicated to you. Zee will keep you up to date and once the service provider has stock, Zee will advise you.
You have our sincere apologies for the inconvenience you are suffering as a result.
Regards,
OUTsurance
We fully understand your concern and frustration. We don't blame you for sharing your unhappiness.
Zee from our client liaison team has been in contact with you. He has advised you that the service provider don't have stock and unfortunately this wasn't communicated to you. Zee will keep you up to date and once the service provider has stock, Zee will advise you.
You have our sincere apologies for the inconvenience you are suffering as a result.
Regards,
OUTsurance
OUTsurance's replyOfficial
18 May 2022, 15:49Hello Sunil P
After several discussions held, and the long time it has taken us to finalise the claim to your satisfaction, our claims manager contacted you and did a cash settlement based on the amount you insured the item for.
Regards
OUTsurance
After several discussions held, and the long time it has taken us to finalise the claim to your satisfaction, our claims manager contacted you and did a cash settlement based on the amount you insured the item for.
Regards
OUTsurance
OUTsurance's reply18 May 2022, 15:49
Official
Hello Sunil P
After several discussions held, and the long time it has taken us to finalise the claim to your satisfaction, our claims manager contacted you and did a cash settlement based on the amount you insured the item for.
Regards
OUTsurance
After several discussions held, and the long time it has taken us to finalise the claim to your satisfaction, our claims manager contacted you and did a cash settlement based on the amount you insured the item for.
Regards
OUTsurance