RR
Ronald R
1 reviews | Active since Mar 2025
26 Mar 2025, 19:37
Outsurance
Where bad service not good at all waiting on claim from 7 February 2025 and till now not coming back to me
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Replies (1)
OUTsurance's replyOfficial
27 Mar 2025, 16:23Good day Ronald,
We apologise for the inconvenience this claim has caused.
Unfortunately, our service provider has reached capacity due to recent floods in the area which caused many service providers to be fully booked.
We have found an alternative solution which was communicated to you by our claims manager, Isabel.
We are glad that the matter has been resolved.
Thank you for your patience.
Regards,
The OUTsurance team
We apologise for the inconvenience this claim has caused.
Unfortunately, our service provider has reached capacity due to recent floods in the area which caused many service providers to be fully booked.
We have found an alternative solution which was communicated to you by our claims manager, Isabel.
We are glad that the matter has been resolved.
Thank you for your patience.
Regards,
The OUTsurance team
OUTsurance's reply27 Mar 2025, 16:23
Official
Good day Ronald,
We apologise for the inconvenience this claim has caused.
Unfortunately, our service provider has reached capacity due to recent floods in the area which caused many service providers to be fully booked.
We have found an alternative solution which was communicated to you by our claims manager, Isabel.
We are glad that the matter has been resolved.
Thank you for your patience.
Regards,
The OUTsurance team
We apologise for the inconvenience this claim has caused.
Unfortunately, our service provider has reached capacity due to recent floods in the area which caused many service providers to be fully booked.
We have found an alternative solution which was communicated to you by our claims manager, Isabel.
We are glad that the matter has been resolved.
Thank you for your patience.
Regards,
The OUTsurance team