1 reviews | Active since Jun 2017

20 Jun 2017, 17:05

outsurance

<p>hi i am so unhappy about outsurance i took my bakkie in for hail damage and got payed out R8000 to get it fixed my self as i was told the amount exceeds the value of my bakkie so i was not happy about it i felt like i was been done in and gave them a 0 ratting i receved a call back only after 3weeks and i told them im not happy about the fact that my bakkie is not covered for more and told them i want to know whats going on as its a double cab and then i heard that its worthR 46500 and asked to please sort this out as the bakkie can not exeed the value that i got from them Thomas from outsurance gave me a call and said it would be sorted out and then phoned me again today on the 20/6/2017 and again i feel like outsurance is trying to do me in i get told that i will only resive R1000 and something rand if i dont send them a invoice on what it cost , i refused to give Thomas and now im the bad one im going to take this to newspapers if i dont come right i feel like im geting done in</p>

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Replies (1)
OUTsurance
OUTsurance's reply22 Jun 2017, 14:53
Official

Hello wayne-pawson

You were not being unreasonable at all in expressing your dismay!

Our claims manager, Lerato has since assisted you and recourse was discussed.

Thank you for accepting our apologies.

Regards

Dinky