1 reviews | Active since Jan 2017
Outsurance 7 months waiting for copy of policy
<p>Since the 30th June 2016 I have been asking Outsurance for a copy of a motor vehicle policy and after 4 telephone calls, the last being yesterday - I was told that it is too difficult to explain to me why it has not been done...</p> <p>On the 30th June 2016 was my first phone call, then on the 21st July 2016 I spoke to Linda, then on the 29th August 2016 I spoke to Stiaan and finally yesterday I spoke to Linda who said that she would get her manager Paul to call me back. Needless to say I am still waiting for that call. Linda told me that it is too difficult to explain why it has not been done.</p>
This is concerning that you still have not received your documentation. We did post them but unfortunately you did not receive them. Fairbridge our client care manager did contact you and we will courier the documents to you, Sorry for the delay.
Regards, Kelvin
This is concerning that you still have not received your documentation. We did post them but unfortunately you did not receive them. Fairbridge our client care manager did contact you and we will courier the documents to you, Sorry for the delay.
Regards, Kelvin
