IH
Ilse H
1 reviews | Active since Sept 2021
29 Sept 2021, 18:35
Outsurance
I sent Outsurance a quote request on their website a week ago. They phoned after 6 hours. I could not hear a word for the back ground chatter and laughing. Apparently because they had a “Braaidag” in the office. The lady said she would phone me back at 15:00. I am still waiting for that call … pathetic service. They lost my business for ever.
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OUTsurance's replyOfficial
30 Sept 2021, 13:31Good day Ilse,
We take much pride in our service delivery. What you have experienced is certainly not the level of service we usually deliver.
Kevin our sales manager contacted you to apologise however you didn't want to chat any further. We will address the service transgression accordingly.
We are sorry for the bad experience.
Regards,
OUTsurance
We take much pride in our service delivery. What you have experienced is certainly not the level of service we usually deliver.
Kevin our sales manager contacted you to apologise however you didn't want to chat any further. We will address the service transgression accordingly.
We are sorry for the bad experience.
Regards,
OUTsurance
OUTsurance's reply30 Sept 2021, 13:31
Official
Good day Ilse,
We take much pride in our service delivery. What you have experienced is certainly not the level of service we usually deliver.
Kevin our sales manager contacted you to apologise however you didn't want to chat any further. We will address the service transgression accordingly.
We are sorry for the bad experience.
Regards,
OUTsurance
We take much pride in our service delivery. What you have experienced is certainly not the level of service we usually deliver.
Kevin our sales manager contacted you to apologise however you didn't want to chat any further. We will address the service transgression accordingly.
We are sorry for the bad experience.
Regards,
OUTsurance