sJ
siddique J
1 reviews | Active since Feb 2020
17 Jul 2020, 11:29
Outsurance
Still waiting on the to get back to me about claim and there service still looks like it hasn't changed maybe it because the premium went of yesterday so that's fine
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OUTsurance's replyOfficial
17 Jul 2020, 15:21Hi Siddique
Following our recent interaction we acknowledged your complaint and escalated the matter to our Claims Management team for urgent attention and assistance.
Our Claims Managers advised that you chose to engage OSTI and we are currently dealing with this complaint via their offices. Should you choose not to have OSTI mitigate this matter any further, you will inform them accordingly. However, should you still wish for the matter to be dealt with via OSTI, all correspondence should be via their offices.
Regards
OUTsurance
Following our recent interaction we acknowledged your complaint and escalated the matter to our Claims Management team for urgent attention and assistance.
Our Claims Managers advised that you chose to engage OSTI and we are currently dealing with this complaint via their offices. Should you choose not to have OSTI mitigate this matter any further, you will inform them accordingly. However, should you still wish for the matter to be dealt with via OSTI, all correspondence should be via their offices.
Regards
OUTsurance
OUTsurance's reply17 Jul 2020, 15:21
Official
Hi Siddique
Following our recent interaction we acknowledged your complaint and escalated the matter to our Claims Management team for urgent attention and assistance.
Our Claims Managers advised that you chose to engage OSTI and we are currently dealing with this complaint via their offices. Should you choose not to have OSTI mitigate this matter any further, you will inform them accordingly. However, should you still wish for the matter to be dealt with via OSTI, all correspondence should be via their offices.
Regards
OUTsurance
Following our recent interaction we acknowledged your complaint and escalated the matter to our Claims Management team for urgent attention and assistance.
Our Claims Managers advised that you chose to engage OSTI and we are currently dealing with this complaint via their offices. Should you choose not to have OSTI mitigate this matter any further, you will inform them accordingly. However, should you still wish for the matter to be dealt with via OSTI, all correspondence should be via their offices.
Regards
OUTsurance