LB
Layton B
1 reviews | Active since Nov 2020
27 Sept 2021, 15:31
OUTSURANCE
Good day Outsurance. I've got a claim with you. Now they phoned me because the policy is on my wife's name to update details to my name as well. NOW THE POLICY WENT FROM R491 TO R8OO. *** we didn't ask for the policy to be changed.WE HAVE A CLAIM AND NOW THE POLICY HAS BEEN CHANGED. Pls change my policy back to the way it was. *** Layton Brummer ***
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OUTsurance's replyOfficial
30 Sept 2021, 09:29Good day Layton,
Thank you for bringing this matter to our attention.
Lesego our review manager has been in contact with you to get the matter resolved. We have updated the underwriting and noted your wife as the regular driver. You were happy with the changes and premium.
We are sorry for the unnecessary frustration caused.
Regards,
OUTsurance
Thank you for bringing this matter to our attention.
Lesego our review manager has been in contact with you to get the matter resolved. We have updated the underwriting and noted your wife as the regular driver. You were happy with the changes and premium.
We are sorry for the unnecessary frustration caused.
Regards,
OUTsurance
OUTsurance's reply30 Sept 2021, 09:29
Official
Good day Layton,
Thank you for bringing this matter to our attention.
Lesego our review manager has been in contact with you to get the matter resolved. We have updated the underwriting and noted your wife as the regular driver. You were happy with the changes and premium.
We are sorry for the unnecessary frustration caused.
Regards,
OUTsurance
Thank you for bringing this matter to our attention.
Lesego our review manager has been in contact with you to get the matter resolved. We have updated the underwriting and noted your wife as the regular driver. You were happy with the changes and premium.
We are sorry for the unnecessary frustration caused.
Regards,
OUTsurance