1 reviews | Active since Oct 2021
Outsurance 3rd Party Claims
I was involved in an accident with an outsurance client.
The client jumped the RED ROBOT and told the insurer that the Robot was Amber.
I explained my story and sent all documentation to them to do a 3rd party claim.
They were very efficient at the beginning of the claim and when different employees started calling me to give me updates on the claim they said that they not going to cover my claim.
Outsurance is the worst people to deal with. Ensure that when you claim from them .. appoint a lawyer to manage your case!
They act as if the helpful but they are really not!
This is there way of laundering money because they do not want to pay 3rd parties out!
They quick to accept payments from there clients but when it's time to cover costs they give you the run around!
My vehicle was being used for business purposes and because of there clients negligence, I'm unable to trade and earn an income!
I am disgusted by Outsurance and will make sure my brother and friends and family find a better insurance company that is not stingy to resolve 3rd party claims!
I will never recommend Outsurance to anyone and I'm sure everyone is entitled to there own opinion but this is how I feel about this company and there inconsiderate behavior!
Thank you for reaching out to us.
Our liability claims manager contacted you. Our decision to refute liability was discussed. You stated you will send footage to us and also provided us with the detail of an independent witness, which we thank you for.
Isaac will be in contact with you today to discuss the outcome of your 3rd party claim.
Regards
OUTsurance
Thank you for reaching out to us.
Our liability claims manager contacted you. Our decision to refute liability was discussed. You stated you will send footage to us and also provided us with the detail of an independent witness, which we thank you for.
Isaac will be in contact with you today to discuss the outcome of your 3rd party claim.
Regards
OUTsurance
He contacted me and rather felt harassed!
I sent him the footage he requested as well as a contact number of a by stander whom was present at the accident scene the night there client jumped a red robot ..
He asked me all sorts of questions trying to be-little me and putting me on the spot!
Outsurance was very unhelpful only to be told that they are reduting liability of this accident after I have sent them proof that there client drive over a red robot.
This is clear to all outsurance policy holders ..
They are not going to cover you against your 3rd party.. they would rather cause you stress and hassle by paying the 3rd party out of your own pocket!
I do not know how else to prove to this ppl what there client done was wrong ..
They are saying that there client was over the intersection but it's clear the robot changed before both vehicles were in the intersection ..
I will be uploading the video on Facebook so people can review it and leave there comments about who had right of way and who was actually suppose to stop..
Outsurance causes people stress and anxiety and there employees have no sympathy for anyone!
They are a very bad company to deal with and I will make it my duty to ensure they are known for what they do to people !
He contacted me and rather felt harassed!
I sent him the footage he requested as well as a contact number of a by stander whom was present at the accident scene the night there client jumped a red robot ..
He asked me all sorts of questions trying to be-little me and putting me on the spot!
Outsurance was very unhelpful only to be told that they are reduting liability of this accident after I have sent them proof that there client drive over a red robot.
This is clear to all outsurance policy holders ..
They are not going to cover you against your 3rd party.. they would rather cause you stress and hassle by paying the 3rd party out of your own pocket!
I do not know how else to prove to this ppl what there client done was wrong ..
They are saying that there client was over the intersection but it's clear the robot changed before both vehicles were in the intersection ..
I will be uploading the video on Facebook so people can review it and leave there comments about who had right of way and who was actually suppose to stop..
Outsurance causes people stress and anxiety and there employees have no sympathy for anyone!
They are a very bad company to deal with and I will make it my duty to ensure they are known for what they do to people !