HM
Hettie M

1 reviews | Active since May 2026

20 May 2026, 15:58

OUTsurance

I want to say a big thank you to Faith Khumalo that assisted me. I have recently moved, and my premium went up with a significant amount R1100,00 per month. I was about to cancel my insurance with OUTsurance as I could afford the higher premium. I explained to her my security measures that is currently in place, and don't understand why the premium went up with so much. She looked at my profile and saw I am a client of OUTsurance for almost 16 year. She managed to provide me with a more reasonable premium. She made me feel valued and that my concerns and fear of not having insurance matter to her. A big thank you Faith Khumalo!!!

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Replies (2)
OUTsurance
OUTsurance's reply20 May 2026, 16:00
Official
Hi Hettie,

Thank you very much for your over-all positive response to our service and product! 

Regards,
The OUTsurance Team. 
OUTsurance
OUTsurance's reply20 May 2026, 16:00
Official
Hi Hettie,

Thanks so much for your very positive feedback and loyal support all these years!  We strive to provide awesome service to our clients, and it is fantastic to know our efforts have paid off. 

Kudos to Faith Khumalo for ensuring you were assisted promptly and for giving you peace of mind throughout. 

Regards
The OUTsurance Team.