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Annette R

1 reviews | Active since Oct 2019

27 Aug 2024, 02:14

OUTsurance

Worst insurance company. I wouldn’t recommend this to anyone. I had a R200k car recently bought and I did a trade in. I’ve been insured with them for a while and they were just meant to swap over to this new car. They then wanted to charge me R7000 per month on my personal car! My previous car they also charged me R2770 per month on a 2018 model but wouldn’t pay if my damages were less then R10 000. What’s the point of this car insurance???????? I’m so disappointed in them and will never use them again. They also kept debiting off my account for life insurance which I cancelled months ago. Took me to call them over two weeks just to cancel it after taking it off my account for a few months. Very disappointed in them.

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Replies (1)
OUTsurance
OUTsurance's reply27 Aug 2024, 08:37
Official
Hello Anette

We are sorry to see how you feel.
You are no longer insured with us, but we need to assure you we take much pride in our service.

We will always ensure to resubmit premiums returned by the bank due to insufficient funds and sms reminders are also sent to clients informing clients of the dates. 
Clients also have the choice of increasing or reducing the excess amounts payable.

We wish you all the best.

Regards
The OUTsurance Team