CF
Cobus F
1 reviews | Active since Jun 2022
28 Jun 2022, 08:24
Outsurance
I am paying R745 for what they said is Essential Cover,Which is expensive I have a 2012 Polo and have never claimed. My windscreen is cracked and I want to replace it. First Outsurance approve my claim(***) and then phone me to say it is rejected
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OUTsurance's replyOfficial
01 Jul 2022, 14:47Good afternoon Cobus,
Further to our private reply, on receipt of your complaint, we can confirm that our claims manager Siphiwe has been in contact you.
He has explained the terms of your cover and possible recourse.
You advised that you were satisfied with his advice and assistance.
Please feel free to reach out to us should you require further assistance.
Regards,
OUTsurance
Further to our private reply, on receipt of your complaint, we can confirm that our claims manager Siphiwe has been in contact you.
He has explained the terms of your cover and possible recourse.
You advised that you were satisfied with his advice and assistance.
Please feel free to reach out to us should you require further assistance.
Regards,
OUTsurance
OUTsurance's reply01 Jul 2022, 14:47
Official
Good afternoon Cobus,
Further to our private reply, on receipt of your complaint, we can confirm that our claims manager Siphiwe has been in contact you.
He has explained the terms of your cover and possible recourse.
You advised that you were satisfied with his advice and assistance.
Please feel free to reach out to us should you require further assistance.
Regards,
OUTsurance
Further to our private reply, on receipt of your complaint, we can confirm that our claims manager Siphiwe has been in contact you.
He has explained the terms of your cover and possible recourse.
You advised that you were satisfied with his advice and assistance.
Please feel free to reach out to us should you require further assistance.
Regards,
OUTsurance