LW
Lisa W
1 reviews | Active since Aug 2022
16 Mar 2026, 14:22
OUTsurance
Not good service at all. My car was towed 5 days ago I was informed once on Wednesday and once on Friday that I would be contacted by panel beaters I was told vehicle was at sanrose on Friday which it was not as confirmation was only given to move it Monday afternoon (today ) 13h20 so I still have no information as to what needs to be done on my car .
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OUTsurance's replyOfficial
24 Mar 2026, 16:26Good day Lisa,
Thank you for your review.
Our claims manager, Ntlhari, has been in contact with you. The rim was repaired and the tyre was replaced.
We can confirm that you have since collected your vehicle.
Thanks for accepting our apologies.
Regards,
The OUTsurance Team
Thank you for your review.
Our claims manager, Ntlhari, has been in contact with you. The rim was repaired and the tyre was replaced.
We can confirm that you have since collected your vehicle.
Thanks for accepting our apologies.
Regards,
The OUTsurance Team
OUTsurance's reply24 Mar 2026, 16:26
Official
Good day Lisa,
Thank you for your review.
Our claims manager, Ntlhari, has been in contact with you. The rim was repaired and the tyre was replaced.
We can confirm that you have since collected your vehicle.
Thanks for accepting our apologies.
Regards,
The OUTsurance Team
Thank you for your review.
Our claims manager, Ntlhari, has been in contact with you. The rim was repaired and the tyre was replaced.
We can confirm that you have since collected your vehicle.
Thanks for accepting our apologies.
Regards,
The OUTsurance Team