1 reviews | Active since Jun 2016
OutSurance - 10/10 for Customer Service, 10/10 for Payment claim
I recently joined OutSurance due to the covid pandemic. I was with "X" insurance company and had to drop my insurance from a fully comprehensive cover to a third party cover as my monthly contribution were too high over lockdown. I was approached by an OutSurance broker called George Hanos and he asked if he could quote me. I got fully comprehensive cover at the same installment i was getting with my "X" insurance. I recently went away and due to bad weather or load shedding my electricity tripped and all the meat and perishables in my fridge and freezer went Stale and Spoilt. It was a great loss as i had just been away. I called OutSurance and I was covered for my losses. This claim was completed telephonically by a very well spoken, well knowledged gentleman called Nish Naidoo. Once OutSurance received my supporting documents the claim was processed and paid in less than a week. I am extremely happy with their services and hope to have same in the years to come. Well Done to Customer Service!
A BIG thank you for your kind words of praise. We all truly value your feedback!
Regards,
OUTsurance
A BIG thank you for your kind words of praise. We all truly value your feedback!
Regards,
OUTsurance
