GH
Gail H

1 reviews | Active since Nov 2020

26 Nov 2020, 16:22

Outsurance

An Outsurance client reversed into the side of my car in a parking lot. They advised, in this situation, they would only pay 60% of repairs because i should have avoided the collision! I was also confounded that the assessment of damages was done by the photos I had to submit. No Assessor! How do you photograph a door that wont open because of a broken hinge? Not impressed.

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Replies (1)
OUTsurance
OUTsurance's reply30 Nov 2020, 07:31
Official
Hello Gail

Following our private reply to you, please accept our apologies again for the disappointing outcome of your 3rd party claim.
Please be so kind and forward us the claim number via private reply as requested.

We will escalate the matter to our liability claims management team to contact you.

Regards
OUTsurance