LB
Lizelle B

1 reviews | Active since Jul 2022

22 Sept 2025, 09:23

OUTSTANDING SERVICE FROM RACHEL TWALA

I had to privilege of dealing with Rachel Twala last week on a claim. I registered the claim on my mobile app, and within seconds I was contacted by her to complete the process. The claim was authorized the same day :) I was very impressed by her level of service, and also the way she treated this matter. She is an asset to your company and your claims department! Keep doing what you are doing Rachel YOU ARE DOING A GREAT JOB !

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Replies (1)
OUTsurance
OUTsurance's reply22 Sept 2025, 09:32
Official
Hello Lizelle,

Thank you for taking the time to leave us such a wonderful review.

We are thrilled to hear that your experience with us was so awesome.

Thank you for complimenting Rachel on her sterling service! You just made her day!

Regards
The OUTsurance Team