LK
Linese Krüger

1 reviews | Active since Sept 2022

30 Dec 2025, 10:03

Outstanding Service from Outsurance - Vehicle Claims Department

I have unfortunately been involved in two car accidents this year, with the most recent one resulting in my car being written off. During what could have been an extremely stressful and overwhelming time, Outsurance truly exceeded my expectations.

A special thank you to Maggi Madolo, who handled my claim with exceptional professionalism and care. From start to finish, the process was seamless and completely hassle-free. Maggi was proficient, prompt, and incredibly supportive, keeping me informed every step of the way and ensuring there were no unnecessary delays or complications.

It’s rare to experience such genuine care and efficiency, especially during difficult circumstances. Outsurance—and Maggi in particular—made a challenging situation so much easier to navigate. I am extremely grateful and would highly recommend Outsurance to anyone looking for reliable insurance backed by outstanding customer service.

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Replies (1)
OUTsurance
OUTsurance's reply30 Dec 2025, 10:14
Official
Hello Linese

We are so glad that the service you received was so exceptional.

We are thrilled to hear that your claims process was handled so efficiently.

Regards
The OUTsurance Team.