1 reviews | Active since May 2016

10 Aug 2016, 09:31

Outstanding service from Help@OUT

<p>On monday evening I borrowed my mom's car and it wouldn't start when I wanted to leave.</p> <p> </p> <p>I am the first person complain when the service is bad, but I am also the first person to give a compliment when the service is good. So I felt like I had to share.</p> <p> </p> <p>We tried jumper cables, but nothing happened. I phoned Help@OUT and the guy on the other end, Marco Odendaal, was so friendly and on the ball. He had a company come out within 30 minutes and we were sorted within 5 minutes. He kept checking up until we were sorted.</p> <p>In a very frustrating situation it was very reassuring to have someone so calm and on top of it help us out.</p> <p> </p> <p>Thank you so much!</p> <p> </p> <p>Claim number ********** 76</p>

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Replies (1)
OUTsurance
OUTsurance's reply10 Aug 2016, 12:26
Official

Thank you for recognising Marco's sterling efforts and calming demanour! I know Marco will appreciate this compliment very much.

We are pleased to know your lives were back to normal in no time.

Regards

Dinky