TS
Tracy S

1 reviews | Active since May 2013

29 Nov 2024, 20:11

Outstanding service.

I dealt with Lucky from outsurance on my recent claim. Lucky was friendly, empathetic and professional from the 1st time I spoke to him. My claim was approved the same day I submitted it. In the times that we are living in where customer service is unfortunately not a priority for so many service providers Lucky went above and beyond to assist me, he restored my faith in the service industry. He is truly an asset to the company and holds Outsurance's flag flying high. Lucky, you are a star and I sincerely appreciate your assistance! Keep up the excellent service.

0
Replies (1)
OUTsurance
OUTsurance's reply30 Nov 2024, 02:28
Official
Good day Tracy Swartz

We are thrilled to hear that your claims process was handled so efficiently.

This is a fantastic compliment for Lucky! A BIG thank you for recognising Lucky's sterling service so publicly! We know it will mean the world to him.

Regards,

The OUTsurance Team