ML
Michael L

1 reviews | Active since Aug 2024

28 Aug 2024, 07:34

Outstanding Service Beyond Expectations

Outstanding Service Beyond Expectations

I recently had the pleasure of working with Lesego Makgai, and I can't express enough how exceptional the service was. From the moment I requested a quote, Lesego followed up consistently, just as he had committed, with regular calls to keep me informed every step of the way. His deep knowledge of the product was evident in the detailed feedback he provided, making it easy for me to understand all my options.

Lesego went above and beyond by engaging directly with underwriters to ensure that everything was handled efficiently. Incredibly, he managed to close the deal in under 4 hours—something that truly set him apart.

I was initially considering other options with Standard Bank and FNB, but because of the exceptional service I received from Lesego, I didn't even feel the need to seek competitive quotes. He also skillfully upsold me on additional offers, which I am happy to take advantage of. In fact, because of this outstanding experience, I'll be giving him additional business tomorrow.

Lesego's dedication, professionalism, and commitment to excellent service have earned my trust and future business. Highly recommended!

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Replies (1)
OUTsurance
OUTsurance's reply28 Aug 2024, 09:07
Official
Good day Michael 

This is a fantastic testimony to world-class service! Thank you so much for singing Lesego‘s praises in this manner! 
He will certainly be inspired for a very long time. 

Regards
The OUTsurance Team