OUTstanding Service

<p>A big thank you to Mpummy Mahlangu for providing me with an excellent service. </p> <p> </p> <p>a) In depth explanation of cover, and examples/ scenarios provided.</p> <p>b) No promises to beat current insurance premiums (although you did :)), but an understanding in the value I'll be getting.</p> <p>c) Politeness and professionalism throughout the duration of the phone call.</p> <p>d) Never put on hold excessively or unecessarily.</p> <p>e) Page by page comparison in cover between my insurance and OutSurance.</p> <p>f) Imparted facts and not opinion (via ombudsman report) on OutSurances and other insurance companies stats - http://www.osti.co.za/annual-reports.html</p> <p>g) No requests by him to rate his service (because you know we'll rate it if it made an impression on us, good or bad).</p> <p> </p>