Outstanding Service!!!

My geyser element gave up on a late afternoon on 16th June 2020, a cold public holiday. I contacted Outsurance and they had the issue fully resolved within 3 hours after I made the initial call. The service from Simphiwe Mbendani was outstanding. Simphiwe called constantly to check on progress and to check if the Service Provider had arrived and done what needed to be done. Nathi Khuzwayo was also excellent in keeping in touch with me. They deserve a lot of praise for the service they provided. I was even impressed that Jason Moodley followed up later that evening to check if all was done to my satisfaction. I assume it was a shift change so Jason picked up the call. All round, it was outstanding service from the whole team.

Kudos ... Well done to you all !!!