Outstanding Customer service agent.

<p>We were on the brink of cancelling our Outsurance policy due to the fact that they could not offer us the public liability cover we required. We therefore decided to cancel our entire policy and move to another insurance company. When I spoke to Mbali Ngcobo she did everything in her power to reatin us as a customer. She said she would look at our policy and call us back. She was prompt, efficient and was very knowledgable on her product. Because of her persistenence Outsurance retained a customer. She is an asset to your team.</p>