JB
Jenni B

1 reviews | Active since Dec 2019

05 Sept 2022, 17:16

Outstanding Customer-Centricity from Bradley Satram of Outsurance!!!

I recently had the wonderful experience of speaking with Bradley Satram, a Consultant at Outsurance who assisted me with a quote for my household and car insurance. What a breath of fresh air, a giggle a minute, an enthusiastic, passionate employee, with detailed knowledge and understanding of the Outsurance product, a consummate professional who by all accounts seemed to go 'above and beyond' in the call to me, but what I realised is standard practice and is the level of incredible service delivery, and customer-centricity he offers all his potential clients. He was delightfully humorous and made the experience one I will fondly remember. I have had a number of dealings with insurance companies and my encounter with Bradley made my day and made an otherwise fairly tedious process fly by with his very cleverly-witted little quips. He had me in hysterics at times...was wonderful to laugh and be entertained by this fantastic gem of a Consultant at Outsurance. Thank you Bradley for your energy and joy! Just tremendous! :-)

0
Replies (1)
OUTsurance
OUTsurance's reply13 Sept 2022, 13:28
Official
Thank you for providing us with such valuable feedback! We are thrilled you received outstanding service! Thank you for commending Bradley, this compliment will make his day when we pass it on! Keep up the outstanding service Bradley, we are proud to have you on our team!

Regards,
The OUTsurance Team.