GB
Garry B

1 reviews | Active since Mar 2018

03 Oct 2022, 19:04

OUTSRANCE CAN BE BEATEN

Dear OUTSURANCE, I have been a loyal client for over 15 years never complained hardly ever claimed recievd a few "out bonuses due to this.. YOU GUYS SAY YOU'LL BEAT ANY QUOTE, besides the fact I was just curious when after many attempts MIWAY eventually gave them a chance... AND BOY OH BOY I WAS SHOCKED... A SAVING OF OVER R800. When you call OUTSURQNCE TO CANCELL THEY COME UP WITH A HUNDRED LIES ABOUT OTHER INSURANCES TO SWAY YOU AWAY FROM THE OTHERS.... TRIUTH BE TOLD THERE ARE A FEW MINOR CLAUSES BUT NOTHING SERIOUS.. A SAVING OF OVER R1000 ON THE EXCESS PLUS A SAVING OF OVER R800... PLEASE FELLOW FOLLOWERS... Dnt be FOOLED BY OUTSURANCE ... THEY CANNOT OFFER YOU THE BEST PREMIUMS WITHOUT LYING ABOUT THIER OPPOSITION

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Replies (2)
GB
Garry B's update05 Oct 2022, 10:01
Reviewer Update
And still no reply they think they are to BIG AND MACHO TO EVEN CONTACT A CLIENT AND AGREE THAT THEY CANNOT BEAT MIWAY .
OUTsurance
OUTsurance's reply10 Oct 2022, 17:59
Official
Good afternoon Garry,

Further to our private reply, after receiving your complaint, our client care manager Richard contacted you to discuss your concerns.

He audited the call to understand the reason for your complaint. 

Our intention was not to bad mouth other insurers, and we are sorry if we made you feel this way.

We hope that we can quote you in the near future and offer you a more affordable premium.

Regards,
OUTsurance