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PJ M
1 reviews | Active since Jul 2018
27 May 2020, 13:18
Outsource ****
Hi All, on this business of giving you cash if they can not beat your current premium plus 3 times that if you you are claim free. WHAT A LOT OF ****. THEY WILL FIND EVERY AND ANY EXCUSE NOT TO PAY YOU THE MONEY. **** **** ****. AND THE WORST is how their sales staff will try and convince you of every little detail as we are uneducated children. What a bad experience and seriously what a joke.
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OUTsurance's replyOfficial
28 May 2020, 11:48Hello PJ
Thank you for your feedback, which was naturally alarming.
Refilwe from our promotion department contacted you and your concerns were discussed. She is assisting you and sent you an email confirming which documents we require.
We also requested our sales manager to audit the call and are truly sorry the service you experienced was frustrating.
Thank you for accepting our apologies.
Regards
OUTsurance
Thank you for your feedback, which was naturally alarming.
Refilwe from our promotion department contacted you and your concerns were discussed. She is assisting you and sent you an email confirming which documents we require.
We also requested our sales manager to audit the call and are truly sorry the service you experienced was frustrating.
Thank you for accepting our apologies.
Regards
OUTsurance
Best regards,
OUTsurance's reply28 May 2020, 11:48
Official
Hello PJ
Thank you for your feedback, which was naturally alarming.
Refilwe from our promotion department contacted you and your concerns were discussed. She is assisting you and sent you an email confirming which documents we require.
We also requested our sales manager to audit the call and are truly sorry the service you experienced was frustrating.
Thank you for accepting our apologies.
Regards
OUTsurance
Thank you for your feedback, which was naturally alarming.
Refilwe from our promotion department contacted you and your concerns were discussed. She is assisting you and sent you an email confirming which documents we require.
We also requested our sales manager to audit the call and are truly sorry the service you experienced was frustrating.
Thank you for accepting our apologies.
Regards
OUTsurance
Best regards,