MM
Michael M
1 reviews | Active since Mar 2022
03 Jan 2024, 06:53
Outsource *****ing money from me I canceled my insurance with them
Wow man outsource i tried to phone you. Is alm the phones broken on your side or are you just here to steel money??? I canceled my insurance with you on November 2023. We are in the new year 03/01/24 yet you still decided to take my money. I want it back in the next 12 hrs otherwise I will take legal action against you if I don't get my money. The Bank can't receive the money for me so I'm asking nicely and for the last time. I want my money back in the next 12 hrs. I'm waiting
I will never ever do business with outsource, I will never advise somebody to you. Never wanted to pay me out taking my money. Bad bad bad business pay my money back and stay away.
I will be waiting for the call from you tik tok
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
09 Jan 2024, 16:02Good day Michael,
Your review was naturally concerning. After responding privately, we escalated the matter for urgent attention.
Henry our client services manager contacted you to address your concerns and to apologise for your experience. We can confirm that you have upgraded your cover with us, and you were happy to remain a client.
We appreciate your loyal and continued support.
Regards,
The OUTsurance Team
Your review was naturally concerning. After responding privately, we escalated the matter for urgent attention.
Henry our client services manager contacted you to address your concerns and to apologise for your experience. We can confirm that you have upgraded your cover with us, and you were happy to remain a client.
We appreciate your loyal and continued support.
Regards,
The OUTsurance Team
OUTsurance's reply09 Jan 2024, 16:02
Official
Good day Michael,
Your review was naturally concerning. After responding privately, we escalated the matter for urgent attention.
Henry our client services manager contacted you to address your concerns and to apologise for your experience. We can confirm that you have upgraded your cover with us, and you were happy to remain a client.
We appreciate your loyal and continued support.
Regards,
The OUTsurance Team
Your review was naturally concerning. After responding privately, we escalated the matter for urgent attention.
Henry our client services manager contacted you to address your concerns and to apologise for your experience. We can confirm that you have upgraded your cover with us, and you were happy to remain a client.
We appreciate your loyal and continued support.
Regards,
The OUTsurance Team