DJ
Deidre J
1 reviews | Active since Apr 2019
29 Jul 2020, 18:50
OUTSOURANCE Bad Service
I'm sure the company has nice quotes for everyone but the sales agent I had a chat to when I wanted an Life cover made me feel like I'm a nobody judging by how much income I receive i ended up losing interest in opening a Life Cover at OUTSOURANCE Just cause of one Sales Agent. But I hope the same thing doesn't happen to someone else I hope OUTSOURANCE up their game or they will lose out to other companies cz of customer service and telephone etiquette
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OUTsurance's replyOfficial
05 Aug 2020, 11:16Good day Deidre,
Thank you for raising your concerns with us.
Sylvester our sales manager has listened to the sales recording and has tried to call you with feedback but has been unsuccessful in his attempts.
Part of our life and funeral underwriting is to establish what a client's current occupation and income is. If the questions offended you, we do apologise as that was certainly not our intention.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Sylvester our sales manager has listened to the sales recording and has tried to call you with feedback but has been unsuccessful in his attempts.
Part of our life and funeral underwriting is to establish what a client's current occupation and income is. If the questions offended you, we do apologise as that was certainly not our intention.
Regards,
OUTsurance
OUTsurance's reply05 Aug 2020, 11:16
Official
Good day Deidre,
Thank you for raising your concerns with us.
Sylvester our sales manager has listened to the sales recording and has tried to call you with feedback but has been unsuccessful in his attempts.
Part of our life and funeral underwriting is to establish what a client's current occupation and income is. If the questions offended you, we do apologise as that was certainly not our intention.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Sylvester our sales manager has listened to the sales recording and has tried to call you with feedback but has been unsuccessful in his attempts.
Part of our life and funeral underwriting is to establish what a client's current occupation and income is. If the questions offended you, we do apologise as that was certainly not our intention.
Regards,
OUTsurance