OUTrageous road side assist!!!

I had requested roadside assist for my vehicle was collected and delivered as requested, which was done. However, I am displeased with the pick up and drop off service provided!!!

I was with my fiance and my two sons, 13 and 4 years old, the towing company had sent a double cab tow truck, the inside was filthy, all kinds of car service parts, like booster cables loosely laying on floor, empty soft drink bottles falling out, the stench of a s**** yard. The ride was rough, bouncy and did not feel safe and to add to that the driver was speeding, tailing other vehicles in the extreme right (fast lane), acceleration through bends on the highway, speedometer weren’t working but I am an experienced driver and I know what speeding feels like and what a dirty and unsafe vehicle looks and feels like!!! I couldn’t not say anything and demanded the driver reduce his speed as I was with my family.

I am appalled at the service I have received and before you tell me that the towing service is not an OUTsurance company, service or brand, I do not care, I am insured with outsurance and not for free and if that’s the “accredited” service providers outsurance deals with that will put both me and my family’s lifes at ris****

I need to escalate this matter as it is unacceptable and will not accept such service even if it was free! My vehicle I can replace, not my family! Disgusting service!