1 reviews | Active since Jul 2011

14 May 2026, 15:24

OUTrageous renewal increase

Received my renewal policy for our home policy OT***7 and it is a 13% increase! In these times, that is unacceptable. We called them to request a review, which was declined. We also increased value (by 8%) to include new solar, which has now resulted in a 21% increase in premium, which is OUTrageous. We also have our house contents/vehicle policy, my husbands vehicle policy and his business policies all with Outsurance and still they won't consider reviewing this hefty increase. We will be taking all this business from Outsurance.

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Replies (1)
OUTsurance
OUTsurance's reply14 May 2026, 16:24
Official
Good day Nicola,

We understand that receiving an annual increase comes as a disappointment. 

There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments etc. 
Our client services manager will be in touch.

We do apologise for the disappointment.

regards,
The OUTsurance Team

Best regards,