NK
Nomalungelo K
1 reviews | Active since Jun 2014
19 Feb 2026, 05:04
Outbonus FAILURE -
My outbound is meant to be reflecting in my account TODAY - R0 paid. The email I received says 19 February - it's an automatic payment that gets paid directly into my account...My account received - R0...Am I the one who cannot read? I have met all the requirements and still have no claims made in the recent past...
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Replies (3)0
Replies (3)
OUTsurance's replyOfficial
19 Feb 2026, 08:09Good day Nomalungelo,
We acknowledge receipt of your review. We have escalated this to a client services manager.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
We acknowledge receipt of your review. We have escalated this to a client services manager.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply19 Feb 2026, 08:09
Official
Good day Nomalungelo,
We acknowledge receipt of your review. We have escalated this to a client services manager.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
We acknowledge receipt of your review. We have escalated this to a client services manager.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,
NK
Nomalungelo K's updateReviewer Update
19 Feb 2026, 11:35I await the call.
NK
Nomalungelo K's update19 Feb 2026, 11:35
Reviewer Update
I await the call.
OUTsurance's replyOfficial
24 Feb 2026, 15:20Good day Nomalungelo,
Thank you for your review.
Our client services manager, Mapula, has been unsuccessful in her attempts to reach you.
We can confirm that the OUTbonus was paid last week.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your review.
Our client services manager, Mapula, has been unsuccessful in her attempts to reach you.
We can confirm that the OUTbonus was paid last week.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply24 Feb 2026, 15:20
Official
Good day Nomalungelo,
Thank you for your review.
Our client services manager, Mapula, has been unsuccessful in her attempts to reach you.
We can confirm that the OUTbonus was paid last week.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your review.
Our client services manager, Mapula, has been unsuccessful in her attempts to reach you.
We can confirm that the OUTbonus was paid last week.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,