WB
Wynand B
1 reviews | Active since Mar 2014
23 Sept 2017, 09:42
Outbonus
After a claim for glass on my motor vehicle, i received an email stating that i would still receive my outbonus. No bonus was paid, phoned outsurance and advisor said there is nothing they can do. Poor!! Outsurance is losing a client!!
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Replies (2)
OUTsurance's replyOfficial
28 Sept 2017, 15:07Hello Bauer9
We fully understand your disappointment and frustration.
Our client care manager, Teresa contacted you and discussed the reason for the contradicting information pertaining to the OUTbonus.
Teresa is however investigating the feedback you received and will revert with further feedback as soon as possible.
Regards
Dinky
Best regards,
OUTsurance's reply28 Sept 2017, 15:07
Official
Hello Bauer9
We fully understand your disappointment and frustration.
Our client care manager, Teresa contacted you and discussed the reason for the contradicting information pertaining to the OUTbonus.
Teresa is however investigating the feedback you received and will revert with further feedback as soon as possible.
Regards
Dinky
Best regards,
OUTsurance's replyOfficial
28 Sept 2017, 15:09Hello Bauer9
We fully understand your disappointment and frustration.
Our client care manager, Teresa contacted you and discussed the reason for the contradicting information pertaining to the OUTbonus.
Teresa is however investigating the feedback you received and will revert with further feedback as soon as possible.
Regards
Dinky
Best regards,
OUTsurance's reply28 Sept 2017, 15:09
Official
Hello Bauer9
We fully understand your disappointment and frustration.
Our client care manager, Teresa contacted you and discussed the reason for the contradicting information pertaining to the OUTbonus.
Teresa is however investigating the feedback you received and will revert with further feedback as soon as possible.
Regards
Dinky
Best regards,