SM
Shandukani M
1 reviews | Active since Mar 2024
01 Jun 2024, 08:57
outaurance
One of outsurance consultants made me to join outsurance based on that i will qualify for discount only to find out after paying my first premium that it was a false information
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Replies (2)
OUTsurance's replyOfficial
01 Jun 2024, 10:24Good morning Shandukani,
We acknowledge receipt of your complaint.
We will look into your concerns and our sales manager will call you on Monday.
Regards,
The OUTsurance team
We acknowledge receipt of your complaint.
We will look into your concerns and our sales manager will call you on Monday.
Regards,
The OUTsurance team
Best regards,
OUTsurance's reply01 Jun 2024, 10:24
Official
Good morning Shandukani,
We acknowledge receipt of your complaint.
We will look into your concerns and our sales manager will call you on Monday.
Regards,
The OUTsurance team
We acknowledge receipt of your complaint.
We will look into your concerns and our sales manager will call you on Monday.
Regards,
The OUTsurance team
Best regards,
OUTsurance's replyOfficial
03 Jun 2024, 09:50Hello Shandukani
Further to our private reply to you, we apologise for any misundersandings which arose.
The call was audited and our advisor did not provide you with incorrect feedback. The claim discussed, was captured correctly. Further to this, you will be qualifying for the SmartDrive benefit after a 90 day recording period in order to collect sufficient data.
Thank you for your feedback and allowing us the opportunity to clarify.
Regards
The OUTsurance Team
Further to our private reply to you, we apologise for any misundersandings which arose.
The call was audited and our advisor did not provide you with incorrect feedback. The claim discussed, was captured correctly. Further to this, you will be qualifying for the SmartDrive benefit after a 90 day recording period in order to collect sufficient data.
Thank you for your feedback and allowing us the opportunity to clarify.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply03 Jun 2024, 09:50
Official
Hello Shandukani
Further to our private reply to you, we apologise for any misundersandings which arose.
The call was audited and our advisor did not provide you with incorrect feedback. The claim discussed, was captured correctly. Further to this, you will be qualifying for the SmartDrive benefit after a 90 day recording period in order to collect sufficient data.
Thank you for your feedback and allowing us the opportunity to clarify.
Regards
The OUTsurance Team
Further to our private reply to you, we apologise for any misundersandings which arose.
The call was audited and our advisor did not provide you with incorrect feedback. The claim discussed, was captured correctly. Further to this, you will be qualifying for the SmartDrive benefit after a 90 day recording period in order to collect sufficient data.
Thank you for your feedback and allowing us the opportunity to clarify.
Regards
The OUTsurance Team
Best regards,