Ousurance dodges storm claims.

Outsurance admits that I have adequate roof maintenance, says that the roof leaks were caused by "the pressure of the water in the rain storm" but still refuses to pay out because it is not storm damage, according to them. On top of that they do not sent a letter of repudiation or an agreement of loss letter. Just some email that is not an official document, therefore delaying the claim. Their excess payments are also ridiculously high. Just another big company happily taking our very expensive contributions, but trying to gaslight us when we claim.