Oursurance life . Dont Die
My husband passed away tragically in april 2019 He had a life insurance policy with outsurance. I am a house wife with 2 children so he was trying ro make sure that if anything happend to him we would be ok. Much to my surprise his policy payout was denied because they said he had not diaclosed his illness. Now we are stuggling like you cant believe and they won't even speak to me not offering me anything.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
25 Jul 2019, 11:48Good day Lyn,
So sorry to read about your loss, condolences to you and your family.
Stefan our assessing manager contacted you to discuss the reason for the rejection in detail. We fully understand the feedback is disappointing and we are certainly not unsympathetic, we have made a business decision to refund all premiums paid.
Regards,
OUTsurance
So sorry to read about your loss, condolences to you and your family.
Stefan our assessing manager contacted you to discuss the reason for the rejection in detail. We fully understand the feedback is disappointing and we are certainly not unsympathetic, we have made a business decision to refund all premiums paid.
Regards,
OUTsurance
OUTsurance's reply25 Jul 2019, 11:48
Official
Good day Lyn,
So sorry to read about your loss, condolences to you and your family.
Stefan our assessing manager contacted you to discuss the reason for the rejection in detail. We fully understand the feedback is disappointing and we are certainly not unsympathetic, we have made a business decision to refund all premiums paid.
Regards,
OUTsurance
So sorry to read about your loss, condolences to you and your family.
Stefan our assessing manager contacted you to discuss the reason for the rejection in detail. We fully understand the feedback is disappointing and we are certainly not unsympathetic, we have made a business decision to refund all premiums paid.
Regards,
OUTsurance