DJ
Desiree J

1 reviews | Active since May 2015

01 May 2025, 16:13

Our cat Oreo, we're in a horrible cat fight about 4 months or so ago, and it cost us almost R2000

Our cat Oreo, we're in a horrible cat fight about 4 months or so ago, and it cost us almost R2000.00 in vet bills, so we decided to take out pet insurance with OUTsurance. On the 16th of April 2025, we had to rush her to the vet for an emergency operation due to another cat fight that happened on the Friday, prior to the Wednesday. We have made contact with OUTsurance. Jarryd was just simply awesome. He guided us through the claim process and even assisted us by making contact with the other Vets to get her history from them. He sent a regular reminder about outstanding paperwork and updates on the progress of the claim. After the final submission of all the documents, our claim was finalized, and we literally received our payment within 24 hours. OUTsurance does not fail. They are really one of the best service providers out there. A heartfelt thank youooooooooo once again, to Jarryd and OUTsurance. Your guys are simply the best. πŸ‘Œ πŸŒΈπŸ’ž

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Replies (1)
OUTsurance
OUTsurance's reply01 May 2025, 18:18
Official
Hello Desiree,
Thank you very much for this great response to awesome service! Kudos to Jarryd for ensuring you were assisted promptly and for giving you peace of mind throughout.  Also thank you for choosing to insure with us.

Regards 
The OUTsurance Team