tP
thabo P
1 reviews | Active since Jul 2018
13 Nov 2018, 21:51
OT***8
Hey you Wilbur Smith who asked you to debit my account? I mever took out your Outsurance policies....you are ****** Outsurance...I have my own insurances.I dont need your ***** on my accounts.please make sure you put back my money inmy dam account u losers.I want my money back.I didnt ask u to you debit my account.what the hec****!! go review your work.I mever took out a ****** policy from you. u guys are ******.u even alocated a refrence number I never asked for. put my money back into my acount amd delete my name in ur database please!!!! stop looting into peoples accounts.u are ******!!!!!??????????OT ********** 8
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OUTsurance's replyOfficial
16 Nov 2018, 10:40Hello thabo.plaatjies
Thank you for bringing the matter to our attention.
The matter was investigated and it was found you did not accept cover at the end of the call, yet the policy was activated. We want to assure you this is unacceptable business practice we will never condone this.
The policy was now cancelled and the premium refunded.
Please accept our sincere apologies for the poor service and inconvenience we caused you.
Regards
Dinky
Thank you for bringing the matter to our attention.
The matter was investigated and it was found you did not accept cover at the end of the call, yet the policy was activated. We want to assure you this is unacceptable business practice we will never condone this.
The policy was now cancelled and the premium refunded.
Please accept our sincere apologies for the poor service and inconvenience we caused you.
Regards
Dinky
Best regards,
OUTsurance's reply16 Nov 2018, 10:40
Official
Hello thabo.plaatjies
Thank you for bringing the matter to our attention.
The matter was investigated and it was found you did not accept cover at the end of the call, yet the policy was activated. We want to assure you this is unacceptable business practice we will never condone this.
The policy was now cancelled and the premium refunded.
Please accept our sincere apologies for the poor service and inconvenience we caused you.
Regards
Dinky
Thank you for bringing the matter to our attention.
The matter was investigated and it was found you did not accept cover at the end of the call, yet the policy was activated. We want to assure you this is unacceptable business practice we will never condone this.
The policy was now cancelled and the premium refunded.
Please accept our sincere apologies for the poor service and inconvenience we caused you.
Regards
Dinky
Best regards,