ONLY ONE STAR OUT OF FIVE FOR THIS INSURER

It seems pointless to complain about Outsurance, but I will complain anyway.

I wanted to transfer my vehicle from a private individual policy (with Outsurance) to a business policy (with Outsurance).

After wasting hours being verified and after going over the ALL the terms and conditions, I was told that the premium will be more (even though it is the same vehicle that is being insured and even though Outsurance is the insurer in both cases.

It doesn't make sense. But what's more irritating is that they could spared me the aggravation if they had simply warned me at the beginning.

Outsurance doesn't even deserve ONE out of five stars.